FAQs
Where you are located?
We're proud to call the beautiful state of Tennessee, USA, our home! Our products are crafted with top-quality ingredients and proudly manufactured in the USA.
Do you ship internationally?
Absolutely! We've recently updated our international shipping to include taxes and duties for Canada, the UK, Australia, the EU and several other countries. You will see the shipping options when you checkout. While we do ship to other countries, please note that additional taxes and duties upon parcel arrival are beyond RW's control.
How long does shipping take?
Orders are typically shipped within a speedy 1-2 business days.
What are your shipping options?
Revitalize Wellness currently offers shipping via USPS and UPS.Additionally, we provide free shipping* on all orders shipped within the United States totaling over $100.
*Free shipping is not available during our sales
Can I cancel or change my order after it is placed?
Due to our quick shipping process, we are unable to cancel or refund orders once they've been placed. Please review your order carefully before processing.
Do you offer refunds?
We do not offer refunds. However, if there is an issue with your order, please contact us so we can work toward a resolution. In the rare event that a refund is granted, it will be issued minus shipping costs and a 15% restocking fee.
Something in my shipment was damaged. How do I proceed?
If you've received a damaged item, please email our customer service team within (3) business days of delivery at Support@revitalizewellness.com, and we'll provide you with instructions on how to proceed promptly! Please save all packaging and damaged product(s), as USPS will require proof of damage to process claims.
If I've entered the wrong shipping address or my package was returned due to an incorrect address, what steps should I follow to correct the situation?
If the shipping address was entered incorrectly, promptly reach out to our customer support to rectify it - support@revitalizewellness.com. If the package has already been shipped, you will be responsible for covering the reshipping costs upon its return to us. If you fail to respond to our address update requests on returned packages and cover the reshipping fee within 30 days, your order will be refunded; however, shipping costs and a 15% restocking fee will be deducted.
How do I change my subscription?
Subscribing to our products is a convenient way to get your favorites delivered. To modify or cancel future shipments, simply log in to your Revitalize Wellness account. Unfortunately, once an order has been processed, we cannot refund it.
Do you have a rewards program?
Yes, we do! Join our Revitalize Wellness Rewards Program: Revitalize Wellness Rewards App For more detailed information about our program, click Rewards Program
I love your products and would like to become an Ambassador. Do you have a program for that?
Absolutely! Become a Revitalize Wellness Ambassador:Revitalize Wellness Ambassador During signup, create a unique 20% off discount code to share, and earn a fantastic 10% commission!
Do you have sales and discount codes?
What is bowel tolerance and how do I find it?
Bowel tolerance for Vitamin C is finding the maximum amount your body can tolerate without digestive issues. Learn more on this Facebook Live recorded video: Vit C Flushing Facebook Live and detailed information Revitalize Wellness Vitamin C Flushing Instructions
Why are your dosing recommendations higher than RDA?
Our dosing aligns with Orthomolecular Medicine principles, following the successful practices of Vitamin C Pioneers. Explore more through the works of Linus Pauling, Thomas Levy, and others.
Are your products kid-friendly?
Virtually all our products are suitable for the whole family! Refer to specific product information for recommended dosages.
What is the shelf life of your products?
All our dry goods have a minimum shelf life of 2 years (from date of purchase) when stored in a dark and dry place. Liposomal products are recommended for use within 45 days of opening. Unopened they have an 18-month shelf life.
Are your products vegan?
Many of our products are vegan-friendly. Check each product's description for compatibility with your diet.
Do you use synthetic dyes?
No, we don't. The color in our blends comes from organic fruit and herb powders.
Do you add sweeteners?
Some products contain small amounts of stevia (from crushed leaves) and fructose (Chewables), clearly stated on the label and in the product description. We also offer several sweetener-free options!
Do you offer wholesale options?
Yes, we do! Contact our customer service team for more information - support@revitalizewellness.com.